What forms of payment do you take?
We take old-school cash (rounded up or down to the nearest dollar) and have an ATM inside.
We also take debit cards, credit cards, Apple Pay, or Google Pay using Rethink Pay — a crypto-backed international processor that is willing to take the risk on cannabis businesses. The $4 fee is a little higher than our debit terminals, and that's to cover the risk associated with our industry.
At checkout, your budtender can send you a one-time secure link via phone or email (your info will NOT BE SAVED) to pay with any form on the browser on your phone. Payment is IMMEDIATE. You can even tip on there! If you'd like to pay this way every time, you can register at rethinkpay.io!
To pay this way for a pickup or delivery order, simply write your phone or email in the notes and we'll shoot you over that one-time secure link. It's so easy!
How old do I need to be to shop at The Higher Path?
21+, with a valid, non-expired photo ID (license, passport, etc.). 18+ if you have an MMJ card from California.
Can I place an order in advance?
Yes! We offer online ordering. This works for curbside pickup in the back lot, in-store pickup in the lobby, and delivery. If you order for in-store pickup and still want to come in and browse, you are more than welcome to! If you'd like to pay with Rethink using debit, credit, Apple Pay, or Google Pay, just add your phone or email to the notes, and we'll send you a secure link!
How do I pick up at curbside?
Place your online order, wait for the text from us that says your order is ready, then park in our back parking lot. A budtender will greet you and ask for your ID, then get your order. You may add on to your order at this time; just ask your budtender for help!
Do you deliver?
We sure do! Check out our handy zip code checker to see if we deliver to you (we operate in a 10-mile radius from the shop and cannot go further, nor can we ship products). There is no fee, but there is a $50 minimum per order. Grab $10 off your first delivery by writing the word "FIRST" in the notes during your order!
Do you have deals?
Yes! We have first and second-time customer deals, daily deals, monthly deals, marketing promotional deals, etc. Visit the DEALS page on our website to see them all. Stay in the loop by signing up for emails (at the bottom of this website) and/or telling your budtender you'd like to receive emails or texts! You can opt-out or unsubscribe whenever, and we do not send too many messages!
What is your loyalty rewards program?
Glad you asked! You accrue points for every purchase you make, and you can redeem those points for dollars off your next order! This is the loyalty points structure: 125 points is $5 off, 250 points is $10 off, 500 points is $20 off, 1000 points is $40 off. Ask your budtender if you have enough points for a reward at checkout, or write it in the notes section of an online order!
Can I shop without a budtender?
Yep! We have open shopping for our house brand, our ailments wall, and our drinks and concentrates. Come on in, grab a basket, and load up!
Where can I park?
We have a small lot in the back, which is also where curbside pickup happens, and there is parking on Hazeltine, and metered parking at the front and sides of the shop.
Where can I buy the merchandise I see the staff and other customers wearing?
You can purchase our merch at THPMERCH.com. We use an external website for this, so you can pay with a credit card! We even ship for those who want some THP merch delivered.
What do I need to bring with me as a first-time visitor?
Adult-use recreational consumers coming to The Higher Path for the first time must provide a valid photo ID from any state or a valid passport that shows they are of legal age to obtain recreational cannabis. When you come to see us for the first time as a medical patient, we need to see your California ID (or your current photo ID and proof of CA residency) and your original medical marijuana recommendation with your doctor's signature. If you have an MMIC, please bring that with you as well. Please note: All patients and customers must be checked in by 10 PM. We want to make sure you have time to see everything we have to offer and ask any questions you may have, but we do have to check in customers and patients before 10 PM. Please arrive with enough time to get signed up with us!
Can I fly out of LAX with cannabis products?
Official LAX Airport cannabis policy: "As of January 1, 2018, California law allows for individuals 21 years of age or older to possess up to 28.5 grams of marijuana and 8 grams of concentrated marijuana for personal consumption. With the change in state law, the policy and procedures of the Los Angeles Airport Police Division (APD) regarding marijuana were updated to reflect this change. APD officers, who are California Peace Officers, have no jurisdiction to arrest individuals if they are complying with state law. However, airport guests should be aware that Transportation Security Administration (TSA) screening stations are under federal jurisdiction. Also, passengers should be aware that marijuana laws vary state by state and they are encouraged to check the laws of the states in which they plan to travel."
Do I need a medical card to shop at The Higher Path?
Nope! As of Saturday, January 20th, 2018, Adults 21+ with a valid ID can shop at The Higher Path without an MMJ recommendation. Plus, we still serve medical patients as well! Medical patients must bring a valid MMJ recommendation from a doctor and California ID to enter The Higher Path as a patient. (As a medical patient, you may also choose to obtain a Medical Marijuana Identification Card from the county to save 14.5% on takes; however, an MMIC is not required to be a medical patient.
For how long are online orders held?
Online orders will be held for a maximum of 24 hours before being put back on the shelf. If you are unable to pick up your order within 24 hours, please place the order again before coming to the shop.
Is my information safe?
Yes! Our POS system Treez utilizes an outside company to follow HIPAA regulations, which protects individuals' medical records and other personal health information. Meadow has appropriate safeguards to protect the privacy of personal health information and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization.
What are the taxes I see on my receipt?
All of our prices listed on our online menus and on labels in-store are pre-tax. Depending on whether you are purchasing as a recreational consumer or a medical marijuana patient, the taxes you will be charged will vary. Adult-use taxes: Individuals purchasing cannabis recreationally will be charged a 10% local tax and 9.5% sales tax. Medical patients with a doctor recommendation: Individuals who have an MMJ recommendation from a doctor will be charged a 5% local tax and 9.5% sales tax. (Total savings of 5% on local tax.) Medical patients with a county Medical Marijuana Identification Card: Individuals who obtain an MMIC from the county will be charged a 5% local tax. (Total savings of 5-14.5% on local tax and sales tax.)
Why do I need to show my MMJ card or MMIC card and photo ID every time?
The Higher Path is a licensed medical and recreational cannabis dispensary, which means we must comply with all state and local laws. This includes verifying that anyone who enters the budroom is a legal MMJ patient or of legal age to purchase recreational cannabis. We do this by checking that every person has a valid photo ID and a valid MMJ recommendation if they are a medical patient. If you were to be stopped on your way home from visiting The Higher Path and you had product but no proof of being an MMJ patient or of legal age to purchase recreational cannabis, not only will you get in trouble, we could also lose our license.
Do you offer veteran discounts?
The Higher Path is extremely grateful to all the men and women who have served in our armed forces! We believe that our veterans deserve affordable, safe access to cannabis, which is why we offer 10% off every order for veterans! Simply show your veteran ID to your Cannabis Consultant to receive this discount. If you’re looking to join our Veteran compassion program to receive free cannabis, visit thehigherpath.com/vendor and follow the instructions there.
What is your return policy?
If a product is defective/broken (not as a result of misuse), you may return it to The Higher Path within 7 days of purchase with the original receipt, and we will exchange it for a working product. All returns are for store credit only. We do not accept returns on flower. If you are returning a vape cartridge, you must physically provide the battery you use with the cartridge to ensure you are using proper hardware and settings. We cannot accept cartridge returns/exchanges without user batter present. Cartridge must be defective. Broken/shattered cartridges or damages resulting from improper operation will not be accepted. Battery must comply with vaporizer cartridge specifications. (No more than 3.0-4.2 voltage output.) Cartridges will not be accepted if oil leaks due to being left upside down or left in hot temperatures. Partial returns/portions of oil are acceptable if cartridge has failed or become defective before using the totality of oil. Expected disposable battery life is one month. No returns will be accepted one month after purchase due to battery failure. Pax Vaporizers cannot be returned to The Higher Path. Please contact Pax directly for more information about their warranty and repairs. If you have questions about our return policy, please feel free to email us at email@example.com.