Frequently Asked Questions
Place your online order, wait for the text from us that says your order is ready, then park in our back parking lot. A budtender will greet you and ask for your ID, then get your order. You may add on to your order at this time; just ask your budtender for help!
Yes! We have first and second time customer deals, daily deals, monthly deals, marketing promotional deals, etc. Visit the DEALS page on our website to see them all.
Yes! Please wear a mask and practice social distancing while inside.
You can purchase our merch at thp.la/merch. We use an external website for this, so you can pay with credit card! We even ship for those who want some THP merch delivered.
Nope! As of Saturday, January 20th, 2018, Adults 21+ with a valid ID can shop at The Higher Path without an MMJ recommendation. Plus, we still serve medical patients as well! Medical patients must bring a valid MMJ recommendation from a doctor and California ID to enter The Higher Path as a patient. (As a medical patient, you may also choose to obtain a Medical Marijuana Identification Card from the county to save 14.5% on takes; however, an MMIC is not required to be a medical patient.
Adult-use recreational consumers coming to The Higher Path for the first time must provide a valid photo ID from any state or a valid passport that shows they are of legal age to obtain recreational cannabis. When you come to see us for the first time as a medical patient, we need to see your California ID (or your current photo ID and proof of CA residency) and your original medical marijuana recommendation with your doctor's signature. If you have an MMIC, please bring that with you as well. Please note: All patients and customers must be checked in by 10 PM. We want to make sure you have time to see everything we have to offer and ask any questions you may have, but we do have to check in customers and patients before 10 PM. Please arrive with enough time to get signed up with us!
Nope! No appointment is necessary. However, if you are new to medical cannabis and would like a more in-depth consultation with one of our highly trained cannabis consultants you can schedule a consultation at /consultations/.
As we are currently offering curbside pickup, our back parking lot is utilized for that. Please try to park on Hazeltine or in a metered spot until further notice.
Yes! We offer online ordering. Visit our online menu to add products to your cart. When you come in to The Higher Path to pick up your order, let the host know that you placed an online order. You will be directed to our express window to pick up your order. (Please note: All online orders must be paid for in-store.)
We deliver every day, from 10am to 9pm, for free with zip code minimums. Check thp.la/delivery to see the zip codes we service.
Online orders will be held for a maximum of 24 hours before being put back on the shelf. If you are unable to pick up your order within 24 hours, please place the order again before coming to the shop.
Go to Paytender.com and sign up — it takes 2 minutes! Sign in to your bank account and pay online by showing us your QR code or by paying ahead with the link provided.
Yes! We take debit and credit cards. Please note, there is a $3 processing fee. For credit transactions, you may also be charged your bank's cash advance fee, and you’ll probably need to call them to get your credit card PIN. Most people use debit cards as a result! You need your PIN for both debit AND credit card transactions. To avoid the round up option, sign up to pay online with Paytender.com.
Yes! Our POS system Meadow utilizes an outside company to follow HIPAA regulations, which protects individuals' medical records and other personal health information. Meadow has appropriate safeguards to protect the privacy of personal health information and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization.
All of our prices listed on our online menus and on labels in-store are pre-tax with the exception of the 15% state excise tax which is included in our advertised prices. Depending on whether you are purchasing as a recreational consumer or a medical marijuana patient, the taxes you will be charged will vary. Adult-use taxes: Individuals purchasing cannabis recreationally will be charged a 10% local tax and 9.5% sales tax. Medical patients with a doctor recommendation: Individuals who have an MMJ recommendation from a doctor will be charged a 5% local tax and 9.5% sales tax. (Total savings of 5% on local tax.) Medical patients with a county Medical Marijuana Identification Card: Individuals who obtain an MMIC from the county will be charged a 5% local tax. (Total savings of 5-14.5% on local tax and sales tax.)
The Higher Path is a licensed medical and recreational cannabis dispensary, which means we must comply with all state and local laws. This includes verifying that anyone who enters the budroom is a legal MMJ patient or of legal age to purchase recreational cannabis. We do this by checking that every person has a valid photo ID and a valid MMJ recommendation if they are a medical patient. If you were to be stopped on your way home from visiting The Higher Path and you had product but no proof of being an MMJ patient or of legal age to purchase recreational cannabis, not only will you get in trouble, we could also lose our license.
In order to become a medical member of The Higher Path, you must provide proof of California residency. We can accept a water bill, gas bill, electric bill, car registration that lists your CA address, or a California DMV interim license that includes your name and CA address. You must bring your proof of CA residency with you every time you come to see us. This is for your protection as you would need to provide this information in the event that you are ever pulled over and have your medicine with you without a CA ID. We cannot accept apartment leases as proof of CA residency. We do not accept MMJ recommendations from other states; you must have a valid California MMJ recommendation. Adult use recreational consumers may use a valid ID from any state or a valid passport to enter The Higher Path.
Here at The Higher Path we offer a loyalty points program. You will receive 1 point for every dollar you spend (before tax). Your points are connected to your account, so no need to keep track of any punch cards or coupons! You may redeem one reward per visit with any donation. Points never expire. 250 points: $10 off your order 500 points: $20 off your order 1000 points: $40 off your order
The Higher Path is extremely grateful to all the men and women who have served in our armed forces! We believe that our veterans deserve affordable, safe access to cannabis, which is why we offer 10% off every order for veterans! Simply show your veteran ID to your Cannabis Consultant to receive this discount. If you’re looking to join our Veteran compassion program to receive free cannabis, visit thehigherpath.com/vendor and follow the instructions there.
If a product is defective/broken (not as a result of misuse), you may return it to The Higher Path within 7 days of purchase with the original receipt, and we will exchange it for a working product. All returns are for store credit only. We do not accept returns on flower. If you are returning a vape cartridge, you must physically provide the battery you use with the cartridge to ensure you are using proper hardware and settings. We cannot accept cartridge returns/exchanges without user batter present. Cartridge must be defective. Broken/shattered cartridges or damages resulting from improper operation will not be accepted. Battery must comply with vaporizer cartridge specifications. (No more than 3.0-4.2 voltage output.) Cartridges will not be accepted if oil leaks due to being left upside down or left in hot temperatures. Partial returns/portions of oil are acceptable if cartridge has failed or become defective before using the totality of oil. Expected disposable battery life is one month. No returns will be accepted one month after purchase due to battery failure. Pax Vaporizers cannot be returned to The Higher Path. Please contact Pax directly for more information about their warranty and repairs. If you have questions about our return policy, please feel free to email us at email@example.com.
Official LAX Airport cannabis policy: "As of January 1, 2018, California law allows for individuals 21 years of age or older to possess up to 28.5 grams of marijuana and 8 grams of concentrated marijuana for personal consumption. With the change in state law, the policy and procedures of the Los Angeles Airport Police Division (APD) regarding marijuana were updated to reflect this change. APD officers, who are California Peace Officers, have no jurisdiction to arrest individuals if they are complying with state law. However, airport guests should be aware that Transportation Security Administration (TSA) screening stations are under federal jurisdiction. Also, passengers should be aware that marijuana laws vary state by state and they are encouraged to check the laws of the states in which they plan to travel."